We kindly ask for a minimum of 48 hours' notice if you need to cancel or reschedule your appointment. This policy helps us offer that time to other clients who may be in need of support. If we receive less than 48 hours' notice, the full session fee will be charged, as the spot was reserved specifically for you and may be difficult to fill on short notice.

You can easily cancel or reschedule your appointment through Jane, the confirmation email you received when booking, or by contacting your service provider directly at victoria@ourplacetherapy.ca

We truly appreciate your understanding and support in helping us accommodate all clients who may need care.